Many of my clients have had this same problem. When shopping with me for new insurance, they are surprised to find out that the claim that didn't pay out anything a few years back is on their claim history report. Luckily, for them I have a partner company that does not count these kinds of claims! I am so fortunate to have this company and they usually come out with the best rates. Give me a call to see what I can do for you, 877-50-MyHome Ext 8481.
My advice, if you have a question about a potential claim, is to call me, your agent. I, by law, can not write policies and adjust claims; I have no way of starting a claim file against you but I can tell you if you have a potential claim on your hands. Nice to know, huh? If you can not reach me and have to call the insurance company directly, speak in hypothetical terms and avoid giving dates and specific information, that should help.
I hope this will help you keep your insurance payments low and make you a more informed home-owner.
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